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You are here: Home > Guarantee - 100% Money Back Policy

100% Guarantee!


Please contact customer service for more information on returning an item and an RMA # will be issued.

Our goal is for a win win relationship that results in great customer satisfaction.

Please ship returns to:

Elite Dresses
PO Box 8266
Rowland Heights, CA 91748
USA

Please contact us within 45 days of receipt if the item needs to be returned.  The item needs to be shipped within 1 week after an RMA number is issued.  If the items are not shipped within 1 week, a store credit will be issued instead of a refund (we had a customer wait 4 months to return a dress which was not fair, hence the updating of the return policy).

Customer will need to pay the to and return shipping, unless it is a mfg. defect or our mistake.  Please contact us to work out the details.

Sincerely,

Elite Dresses